kind strangers
Showing posts with label kind strangers. Show all posts

I Went on a Self-Care Retreat - Yes, Really

Wednesday, October 17, 2018

No comments

I'm not a woo-woo kinda gal. I don't, like... feel in touch with the universe, or whatever. I don't look down on people who do, it's just never felt like my jam. Sure, I bought sage to smudge my apartment, & before a recent doctor's appointment, I bought a crystal quartz to take with me, & yes, I recently bought the The Universe Has Your Back deck

And, um, OK, maybe I'm a little bit more into the universe than I thought I was - but still, I am fairly cynical & jaded & not really a sparkles-&-inspirational-quotes kinda gal or even, hell, much of a hugger.
Read More

7 Ways to Combat the "Rudeness Epidemic"

Monday, April 23, 2018

No comments

There's an ongoing problem in my neighborhood, where parking is at a premium: People keep parking in front of other people's driveways. In some cases, their cars hang over the driveway juuuust a little bit; in the most egregious cases, they block the driveway entirely.

A few weeks ago, I pulled into a small spot of curb between two neighbors' driveways. I wasn't sure if my car would fit, so I put it in park & got out to see if I needed to adjust or park elsewhere. As I started to get out of my car, my neighbor started gesturing wildly at me.

"Come on!" he shouted. "My neighbor is 80 years old! He's gotta be able to get out of his driveway!"

"I was just seeing if my car fit!" I yelled back, incensed. "I'm your other neighbor! I'm not going to park here if I don't fit! Give me a minute to figure it out!"

I was so mad at this guy. I've called to have multiple cars towed for blocking my own driveway; I'm not going to block someone else's! My neighbor couldn't have known that, or my intentions to readjust if I didn't fit into the spot, but I was so peeved about being shouted at that it impacted my whole day - & the way I feel about him when I see him out & about now.

I was reminded of this story when I listened to a recent episode of the podcast Part-Time Genius titled "Are We in the Middle of a Rudeness Epidemic?"

Danny Wallace, author of F You Very Muchcame on the podcast to discuss how being on the receiving end of rudeness impacts us on a psychological level that influences our physical actions. For example, doctors who experienced rudeness the morning of their shift were less likely to aptly treat their patients that day. Crazy, right?!

Rudeness occupies such space in our brains that it can truly distract & upset us.

So, is there anything we can do about it?

Fortunately, the same studies found that just as rudeness can negatively impact us, so can politeness positively impact us. Perhaps the solution to combating rudeness, then, is, quite simply, to practice kindness.

With that in mind, here are a few of my go-to ways to better someone's day.

1. Be thankful. 

It's that simple. Say "thank you" to individuals who help you, including the bus driver, the usher at a sporting events, the barista who makes your latte, & the coworker who responds to your email quickly & helpfully. Literally, just saying "thank you" can brighten someone's entire disposition.

2. Mail kindness. 

Send a handwritten note to a friend - or even a care package, if you want to go big! Visit Pretty by Post for snail mail ideas of Greetabl to send easy care packages entirely online (& click that referral link for 15% off).

3. Smile at somebody. 

When I was 11, I made my first visit to NYC, & a friend, who was a native New Yorker, chastised me: "Did you just smile at a stranger?!" she panicked. Why, yes. Yes, I did. "Never smile at a stranger in New York City!" I'm 33 now, & this lesson has stuck with me - but I continue to do the opposite

4. Be patient. 

As Ferris Bueller once said, "The world moves pretty fast," & sometimes our default is to be annoyed with slowness. Instead of rolling your eyes when a line is taking forever or assuming the worst about the person who went out of turn at a stop sign, take a breath, give a smile or a wave, & let it go. Are you really in such a hurry that you can't be a decent person to someone else?

5. Pay it forward. 

Let someone cut you in line at the grocery store when you have a full cart & they only have two items. Leave a slightly bigger-than-usual tip for your harried server. Let that mom with two wild kiddos go ahead of you at Starbucks.

6. Leave a nice comment on social media. 

Don't just hit that "like" button & move along. Take the time to tell someone they're inspiring you, or that you love their smile, or that you're sending them good vibes on a bad day. In a world full of trolls, be the opposite.

7. Share a positive review. 

You'd be surprised how far a positive review can go, especially for service workers. Write a five-star Yelp review, rave on TripAdvisor about the concierge who made your trip that much better, or take it a step further & even report good service to a manager.

These are all so basic, I know - but if you take the time to really prioritize kindness, you'll find that it is pretty basic. Tell me: What acts of kindness am I missing? And when's the last time rudeness really riled you up? 
Read More

How Contacting My Congresswoman Solved a Major Problem

Monday, September 25, 2017

No comments


Mike & I moved into our new apartment on May 1st, just a few blocks away from our old apartment. Our neighbor at the old place reminded us to please make the appropriate change of address with the post office, & I of course assured him I would. I did, too, & almost right away - but little did it matter, as, two months into our new living arrangement, Mike & I had yet to receive a single piece of forwarded mail.

Obviously, this was a bit of a problem. There was no way to know what mail we're not receiving, & though I tried to pick up our mail from the old apartment as often as I could, I knew things must be falling through the proverbial cracks. When a new tenant moved into our old place, I knew I had to move things along with USPS to figure out why we weren't getting our mail.

It was not an easy process. 

In early July, I went to three local post office locations, & at all three, I was told that I had to go elsewhere. Finally, I ended up at the main post office near downtown, which is not actually made for customers. I couldn't even figure out where to go in! I shared what I thought was a funny, if frustrating, Instagram story about the experience; I rang a buzzer & sat in front of three doors labeled by zip code & waited 20 minutes for someone to help me, Wizard of Oz-style.

The manager I spoke to was A) rude, & B) unhelpful, saying he couldn't figure out what had gone wrong but he would call me with an update. Did he ever call? Of course not. When I finally reached him by phone two weeks later, he told me, "Oh, yeah, I remember your case. What's the issue?" I explained again, & again, he said he'd look into it & follow up with me.

But fool me once, shame on you, & fool me twice, shame on you. I wasn't about to wait for this guy to get his act together.

Enter Congresswoman Marcia Fudge's office. Rep. Fudge represents Ohio's 11th district, which comprises my neighborhood. When a friend who works in politics originally suggested I reach out to my member of Congress's office, I thought I'd first give USPS the benefit of the doubt - but when that fell through, I decided to ring up Rep. Fudge's Cleveland office.

The guy I spoke to was immensely friendly, helpful, & trustworthy. Immediately, I had the feeling that he'd help me get to the bottom of it - & I was right.

Less than a week later, I received a call from the local acting postmaster himself, explaining what had happened, apologizing profusely, & assuring me that our mail would start being forwarded ASAP. He even gave me his direct line so I could easily reach him should the issue persist - though he swore it wouldn't.

It still took another week or so for us to start receiving our forwarded mail - but it did eventually come. We also received a letter from Rep. Fudge's office confirming their involvement in sorting out this issue - something I have no doubt would never have happened had I relied solely on the rude, derpy guy from the post office to make it happen on his own.

Congress is here for more than just taking away our health care. Make 'em do their jobs. They work for us! Have you ever contacted your Congressperson for help like this?
Read More

Northeast Ohio Rocks: The Most Joyful Local Trend

Thursday, August 10, 2017

No comments
We all know Cleveland rocks, but have you heard of Northeast Ohio Rocks? Apparently this is a trend that started in other cities, but the Northeast Ohio group was established in the summer of 2016 by a local woman named Nancy Powell. It's such a joyful, fun endeavor that I can't help but love it!

The gist is just that people... paint rocks & then hide them around the state. Simple & weird, right? But it's so cute. The painted rocks include a note on the back or bottom about the Facebook group, usually accompanied by a hashtag referencing the rock's creator. When you find a rock, you're supposed to post a photo of it in the Facebook group, using the hashtag so its original painter can easily follow its journey.

This activity is obviously great for families with young children, who paint rocks with their kiddos & take a few with them on family outings so they can both look for them & hide them. I don't have kids, but even as a childless adult, I'm having a lot of fun with Northeast Ohio Rocks, staying alert while I'm out & about as I look for my next find.

One day, as I was walking to my favorite coffee shop, I struck up a conversation with a little girl who lives a few doors down & is always rising her scooter around the neighborhood. "Have you found any painted rocks yet?" she asked me; she was upset that she hadn't found any yet. The next time I hid one, I made sure it was close enough to her house that she'd spot it - & she did! There's pretty much nothing as joy-affirming as seeing a little kid so darn happy.

So far, I've found three rocks: The first one was in the little garden area around a tree outside my favorite coffee shop; the second one was in a part next to my house; the third was atop the mailbox on a nearby street corner, & I found it was I dropped a package in the mail. I haven't painted any rocks myself, but every time I'm out & about in my neighborhood, I keep my eyes peeled for the next painted gem!

Have you found any rocks yet? If you live outside the NEO area, is there anything like this happening where you live?



Read More

The Return of Bear Bear: How My Instagram Pic Reunited a Kid with Her Stuffed BFF

Sunday, August 6, 2017

No comments


I am 33 years old (as of yesterday!), & I still sleep with a teddy bear every night. His name is Jolly, & I've had him since I was 3 years old. You can see him in the photo above, sitting on my bed.

I don't sleep with Jolly because I need to - I can sleep just fine without him - but I prefer to. Just as some people hold onto a pillow at night, Jolly is the perfect size for me to clutch as I fall asleep. Plus, he's cute. When I was a kid, I called him my brother. (Any other only nerdy children out there? Holler.)

When I was a kid, my mom & I traveled to Disney World... & I accidentally left Jolly in our hotel room. I will never forget the devastation I felt when I realized I'd forgotten him, confined him to some dusty lost-and-found room until he was inevitably thrown out like trash; I sobbed for days. Conversely, I will also never forget the joy I felt, a week later, when Jolly arrived by mail, sent home by some kind member of the hotel's housekeeping staff.

About a week ago, I was on a walk around my neighborhood when I spotted a small, stuffed bear wearing a tutu, wedged into a chain-link fence so that it was propped upright like a tiny, welcoming ambassador. I snapped of a photo of it & posted it to Instagram, just a cute little find to share with the world:


A couple hours later, I got an Instagram DM from Emma, who lives on my street & is a barista at my favorite coffee shop. "Someone is looking for this bear!!!" she wrote, accompanied by a screencap of a post in our neighborhood watch Facebook group.

Whaaaat?!

I had inadvertently located a lost Bear Bear, some kid's beloved stuffed friend! Another resident had already posted a link to my Instagram photo in response to this parent's plea, but I followed up with the location of said stuffed friend (which I got by checking out the photo's metadata - thanks, Apple, for being both creepy & helpful). I crossed my fingers that Bear Bear was still there & waited to see if the original poster would respond with an update.

When I checked back the next day, Bear Bear had been retrieved, & its owner posted to the group with a note & a photo: Thank you so much Kate and everyone for your help. We have bear bear safely home! ❤️"


I wish you could see how adorable & happy this little kiddo looks, but far be it from me to be the jerk who shares a photo of somebody else's kid on my blog. Still, this should give you a bit of a feel for how freaking cute their reunion was. A day or so later, the original poster left a comment on my original Instagram photo, too: 
thank you so much for posting this!! This bear was given to my daughter on the day she was born and I was just sick when we thought it was gone forever. To tack on to your post- so maybe the bear was there as a friendly ambassador, but also as a sign that even in a place with a reputation for crime and misfortune, there are still good neighbors and great things happening all the time :)
I just can't express how happy it makes me to have been able to facilitate this reunion. May Bear Bear live a long & happy bear-life with this happy munchkin. Jolly & I wish you lots of joy together! 
Read More

Skinned Knees, Bruised Egos, and the Kindness (Or Not) of Strangers

Wednesday, May 17, 2017

No comments
White balloon emblazoned with a red First Aid cross floating against a bright blue sky

I've had jury duty all week, & though I haven't (yet?) been chosen for a jury, I still have to show up every day & sit in this huge room & waiiiiiit - until Friday or until I get called, whichever comes first. We're dismissed for lunch from 11:30am-1:15pm, which is a welcome breath of fresh air, literally, after hours spent in a very large, very crowded, very florescent room with but one window.

The other day, I grabbed a solo lunch at Noodlecat because I wanted to try their new menu (which actually isn't online yet). I budgeted enough time for a quick stop at the CLE Clothing Co. (but sadly struck out) & the Starbucks at Public Square (because jury duty requires caffeine) on my way back to the courthouse. Unfortunately, halfway between the two pit stops, I took a spill - a hard spill - as I crossed Euclid Ave., a busy street in the heart of downtown Cleveland.

The fall took my breath away, the kind of immediate, searing pain that had me feeling nauseated & dizzy as soon as my knees hit the pavement. To top it off, I was on all fours (in a dress) in the middle of a crosswalk in a busy street without a stoplight, which meant that at any moment, a car could come barrelling toward me. I was in a hurry to get out of the way - & apparently the folks around me were, too. Would you believe that, of the four people in the crosswalk at the time I fell, not a single one asked me if I was OK?! I heard two women gasp... & then they kept walking.

I actually kind of wasn't OK, either. I'd twisted my left ankle & skinned the hell out of my right knee, which was bloodied & raw - & still, I had to hoist myself up & drag myself out of the street. I was so embarrassed - lots of people saw, & lots of them kept staring at me, which made it seem even worse that no one asked if I was all right. Head down, I  hobbled over to a Starbucks & tried to clean out my wound, which was full of gravel & grit, & then, slowwwwly, I made my way back to the courthouse.

When I got to the courthouse, I asked a cop at the security desk if he had a first aid kit, & he gave me two antiseptic wipes & a packet of Neosporin while apologizing profusely that he didn't have any Band-aids. When I got to the jury holding room, the woman next to me saw me cleaning out my wound & offered me Advil, urging me to ask the bailiff for a Band-aid. When I approached the bailiff, he gave me not one, not two, but four Band-aids. And when an elderly juror saw me limping back to my seat, she asked, "Honey, did you fall? Do you need anything? I have Band-aids & Advil!"

At first, I was both upset that I'd hurt myself and really peeved that no one said a damn word when they all saw me fall. This is the Midwest, land of the perpetually friendly, yet everyone was too busy to say a word. When I changed my perspective a little bit, though, I realized I was just so grateful to be surrounded by so many kind individuals afterward. Heck, even as I limped back to the courthouse, I sneezed on the street & a passerby told me "Bless you"; surely that woman would've reached out if she'd seen me fall! I just happened to wipe out in the company of duds.

The morals of the story, then, are as follows:
  1. Don't be a dud. If you witness someone injuring themselves, offer a kind word. Even if you can't provide actual assistance, you can do more than gasp & walk away.
  2. Lots of people are duds, but lots of people aren't. Focus on the latter, & wish the former well when they're the ones who get injured in public.
  3. Save yourself the pain & humiliation by throwing away your old shoes, no matter how much you love them, as soon as the over-worn soles too unstable for safe walking.
And maybe carry around some damn Band-aids.

When's the last time you ate pavement in public? Did anyone stop to help?!
Read More

5 Things to Do for Yourself the Day After Traumatizing Election Results

Wednesday, November 9, 2016

No comments

Like so many Americans, I woke up this morning hoping it was all a dream - a nightmare, really. I slept restlessly, & I woke up with a jaw sore from clenching in stress. I've yet to eat today. Truly, the only way to explain it is that I feel consumed with grief, with trauma.

I posted this on Facebook earlier & thought it might be worth sharing here, as well, while so many of us are struggling. I've already heard from friends whose workplaces have brought in counselors to deal with the stress & fear of the future, & I find myself wishing I had similar access.

I made this short list of things to do for yourself today - things I'm doing for myself today - & I hope that it will, in some small way, help bring you any comfort. Today is so difficult - & the days to come will be worse, I suspect. But we are not alone.
  1. Turn off social media. Turn on music, soothing white noise, or a beloved favorite movie.
  2. Pet a cat. Or a dog. Or hold a baby. Basically, make contact with anything that is soft & physically comforting.
  3. Seek out wisdom & guidance from a rabbi or a pastor or an imam or a therapist or all of the above.
  4. Do something - anything - that brings you happiness, so long as it doesn't hurt anyone else. Eat your favorite food or light a scented candle or do yoga or take a nap or write out all your damn feelings.
  5. Above all: Be kind to yourself & to one another.
As scared as I am for our world, I am also terrified by all the language I've seen about suicide, about self-harm, about utter despondency. And as much as I understand - because truly, I do - I want you to know that however you are feeling today, tomorrow, & come January, you are not alone in it. If you need help, please seek it out, & if you see someone in need, please take their pain seriously. You can call the National Suicide Hotline at 1-800-273-8255 or the Trevor Project at 1-866-488-7386.

In this frightening & unpredictable time, please take care of yourselves & of each other. We are still, after all, stronger together.

I love you.
Read More

The Day I Saw a Man Die at an Airport

Tuesday, April 12, 2016

No comments

We were sitting in the upstairs terminal at Akron/Canton Airport, waiting for our flight out to Savannah, which was just a few minutes from boarding. "It looks like someone is having a medical issue," my mom murmured.

When I turned around, I saw an older man slumped over in his wheelchair. He was facing away from us, so I couldn't see what was happening, but it seemed clear he was unconscious. Three times, a young woman traveling with him tried to raise his head, & all three times, it fell slack against his chest.

"Somebody help me!" she screamed. "Somebody call 911 now!" By then, a handful of people had gathered around in concern, though none seemed to be medical professionals. A gate agent said she was on the phone with 911, but the airport isn't near a hospital, so paramedics were still far off. Volunteers lifted the man out of his wheelchair & onto the cold tile floor to try to help.

Someone (still not paramedics) brought out a defibrillator & began CPR. The man's face began to turn blue, his bare stomach caving beneath a stranger's hands that pushed so desperately on his rib cage. Nearby, the same young woman - his granddaughter, I think - paced the terminal, crying & wailing: "I just brought him back to Ohio," she said, over & over. "How could this happen?" They had just arrived on a morning flight from Florida.

It was heartbreaking to watch this woman watch her grandfather die, helpless to help him. Behind her, a sea of strangers' faces looked on, sympathetic but unable to do any more than she could. Strangers rubbed her back, bought her water, called her mother - but no one could do anything to save the man dying on the airport floor. The robotic voice coming from the defibrillator counted down the seconds until it was time to shock him again, echoing throughout the terminal as hundreds of people looked on in horror, a life slipping away before our eyes.

More than once I had to turn away from the scene on the floor, welling up with tears as a family's very personal heartbreak played out in public. I couldn't help it - & I wasn't the only one. Others were crying, too, quietly. Perhaps they, like me, were reminded of times in their own lives when strangers stepped in to provide help & support during a moment of tragedy.

I thought of this recent piece in the Washington Post, from a woman who learned of her father's suicide while shopping at a Whole Foods. I remembered the day I learned of my ex-boyfriend's suicide as I walked down Greek Row, of hearing about my grandma's death while I sat inside a seaside Starbucks. I recalled the day in autumn of 2014 when I passed out on a busy sidewalk mid-panic attack, awakening to a swarm of strangers who stopped to help & didn't leave my side until I was loaded into an ambulance. I remembered the day I got off a bus to call for help for an old woman who had fallen - maybe had a stroke - while waiting at a K Street bus stop.

But none of those incidents were quite like this. Nobody died in those moments - & I am almost positive that this man did, right there as we watched.

My flight boarded before the paramedics arrived, but I know - in my bones, I know - that the old man in the wheelchair didn't make it. It had been too long. He had turned too blue. Help was too far away. The sound of his granddaughter's screaming still rings in my ears.

"Ronald," she yelled as volunteers tried to revive him. "Ronald, I'm here!"

We were all there, & I'm sorry for it. Whomever he was, Ronald deserved to die with more dignity than that, shirt up & stomach exposed on the airport floor, surrounded by strangers. And his poor granddaughter deserved to mourn privately, not in front of a terminal full of helpless, horrified onlookers.

May he find in death the peace & solitude he was denied in his dying moments.

As for the rest of us: Go hug someone you love, OK?
Read More

Thanks, Kind Stranger, for Buying My Taco & Making My Day

Wednesday, March 30, 2016

No comments

It was pretty late into the workday yesterday I realized I'd forgotten to eat lunch. I looked down at my watch - OK, fine, at my iPhone, - & realized it was already 4:20pm. My first thought probably should've been, "That's actually almost dinner," but instead it was, "That means Barrio is open!" The best taco place in town opens at 4pm, & it's just two blocks from my place.

I placed a pick-up order for a single taco - the Curd Ferguson, obviously, which is my all-time fave - & was told it'd be ready in 10 minutes. When I got to Barrio & posted up at the bar to grab my food, all seemed to be going well - fast & easy, a taco nearly in my posession.

Except their credit card machine broke - like, in that very moment, apparently. I asked the bartender if it was a problem with my card & then joked for a bit with the guy on the barstool next to me: nothing more embarrassing than being declined, I swear I have money, etc. I waited & waited, my taco sitting in front of me but not yet mine. I owed exactly $4. I kept waiting.

As the clock ticked, the guy on the barstool said something in a low voice to the bartender, who then turned to me: "My friend Adam here says he'll put your taco on his tab so you can get out of here." I turned to the guy on the barstool, surprised & protesting. "You don't have to do that!" I insisted. Because of course he didn't.

But he told me that $4 was no big deal & that I shouldn't keep waiting on it.

I relented, both because it was so damn nice of him & because I was in a hurry to get back to work (& also pretty hungry by that point). And then I thanked him profusely, promised to pay it forward to someone else, & headed for home, taco in hand - &, soon, in my stomach. I ate it on my new deck, & it was freaking glorious.

So, thanks, Adam with the beard & the turtle tattoo sitting at the bar at the Barrio in Tremont at 4:30 yesterday afternoon. You're exactly the kind of person who gives the Midwest the reputation it has for being home to some of the nicest people in the country, & I was lucky to be on the receiving end of that Ohio hospitality today. Lots of good karma & tacos to you
Read More

When Karma Isn't a Bitch

Sunday, February 22, 2015

No comments
 

I am prone to losing expensive and/or important items.

I've lost not one but two FitBits - one on the streets of London & another on the mean streets of good old D.C. - never to be seen again. My iPhone was either lost or stolen from a bar on New Year's Eve a few years back, also never to be seen again. I lost a sterling silver Tiffany necklace my grandparents gave me while swimming on a local lake. And I once called the police to (erroneously) insist that someone had stolen my car out of a parking deck.

But I've had good luck, too, even in the face of initial bad luck. I once lost my driver's license in the Boston airport & was surprised when it showed up at my mom's house a few weeks later in a typewriter-addressed envelope. A Days Inn employee called my place of employment when he found my wallet on a city bus & later returned it to me with $180 in cash still inside. And longtime readers of this blog may recall The Great Thanksgiving Miracle of 2011, when a kind US Airways pilot tracked me down on a holiday to return my lost iPad, which he refused to entrust to the airline's shoddy lost & found system.

I try to contribute to good karma & the circle of life & all that hippie jazz by paying it forward whenever possible, & I had the opportunity to do so last week, after I found a lost Garmin Vivo Fit at a bar in Nashville. I spotted the wristband on the dirty, beer-covered floor of a joint called Honky Tonk Central & thought it belonged to one of the girls in my party, so I snatched it up & tossed it in my purse to return to her at a soberer hour. When I learned that her fitness tracker was in fact still on her wrist, I decided to try to track down the owner of the one I'd found.

One afternoon last week, I called Garmin's customer service line, where a rep initially offered to email the owner of the band, who he'd located using the serial number I read him from the bottom of the device. He put me on hold to get things in motion, but when he returned to the line, he reneged on his offer to send its owner my contact info, telling me that Garmin's official policy on such matters is to instruct the finder of a lost device to turn it in to their local police department.

Apparently Garmin feels confident that the cops will go to the effort of returning lost wristbands to their rightful owners. Sending my contact information to the wristband's owner, the rep told me, is a breach of privacy - though I fail to understand how, since they already have her contact info, & I was asking them to share mine. Whatever; he was insistent that they could not contact the wristband's owner on my behalf, & he was actually fairly rude about it, given that I was just calling to do something nice.

Look, I trust the boys (& gals) in blue, but I don't think this is the sort of matter that's worth their time & hard-earned money. On top of that, I recently stopped my local precinct, sobbing, to report a road rage incident & was told that it was "not worth" reporting... so you'll forgive me if I had doubts that my hometown cops were going to give a damn about a lost Garmin from Tennessee. Because that is the most ridiculous policy I've ever heard.

So I hung up. I sent an angry tweet. And then I called Garmin back, hoping for a more sympathetic customer service rep.

And I got one! The second person I spoke to said she would be happy to send my contact information to the wristband's owner, which just goes to show that A) rules are breakable, B) some people don't know (or care) about the rules, & C) if at first you don't succeed, try, try another customer service rep. She thanked me for trying to return the device, then she promptly sent an email to the owner of the lost Vivo Fit to try to make the connection.

The owner emailed me almost immediately, thanking me for getting in touch & offering me a finder's fee &/or the cost of shipping (both of which I turned down because that's not how paying it forward works). She told me I had made her week, & I told her I'll drop it in the mailbox tomorrow, where it should only take a couple of days to reach her... in Cincinnati.

Remembering how grateful I was when strangers returned my difficult-to-replace items - my iPad, my wallet, my driver's license - I'm thrilled to be able to pay it forward & do the same for someone else. It's so easy to do something nice for someone - to try to make someone's day instead of ruining it. They say karma's a bitch, but when it works out, it can be pretty lovely, too.

Take that, stupid Garmin call-the-police policy.
Read More

The Time a Guy at AutoZone Made Me Cry in a Good Way

Thursday, February 5, 2015

No comments
 I'm driving down route 59 in Stow, a few miles away from my house, when I remember that I've got illegal plates on my car. More accurately, it is illegal that I've not yet put plates on my car, the one I bought mid-December, & am still riding around town on dealership tags. My real plates arrived by mail while I was stranded in New York, but I haven't even tried to put them on yet because I keep forgetting. I'm bound to get pulled over soon, though, when I'll be forced to pay an actual price for my procrastination.

I'm about to grab lunch & run some errands, but all of a sudden I'm anxious as hell about these plates. I decide to make a pit stop first, pulling into an Autozone along the way. "I have an embarrassing question," I begin, & the guy behind the counter - his nametag says he's Don - looks at me like he's expecting me to be a total moron. To be fair, I feel like one.

"I just moved back here from D.C.," I explain a little nervously, like maybe Don will take pity on me if I seem like I'm totally new to suburban life. "I just bought a new car, & my plates came in this week, but I haven't put them on yet. I don't know what kind of screws I need, & I don't know where my screwdriver is, & I was just wondering... is that something you could help me with? I know this is sort of crazy."

Don seems a little confused, but he follows me out to my car & takes a look at my plates. It is approximately 20 degrees outside, & Don is wearing shorts. And no gloves. I, on the other hand, am bundled up like an Eskimo & still chattering.

"What brings you to Ohio?" Don asks, striking up small talk as he screws my back plate in. We talk a little bit about where I was & why I'm back here; he tells me about life in Montana, where he used to live, & says it was so rural that it makes our hometown seem metropolitan. Amidst the chatter, I apologize repeatedly for asking him to help me such an easy task, but he never once makes me feel like I'm stupid for it.

"I'm gonna need to sell you some screws," he says, somewhat apologetically, & I follow him back into the store, where he rings me up for a package of $2.99 screws.

"How much do I owe you for helping me put these on?" I ask.

"You don't," he says.

"Come on," I insist, but no dice. He rings me up for the screws - they cost me $3.19 with tax - & then we head back outside, where he uses my new screws to attach my new license plates.

"You're all set!" Don announces, & I thank him profusely while trying to hand him the $15 in cash that I've been clutching in my right hand.

"Will you please let me pay you for helping me with this?" I ask, borderline begging. I am possibly the most thankful person to ever be thankful.

"Not a chance," he says. "Just promise me that the next time you need something for your car, you'll stop at an AutoZone." 

Will do, Don.

I am suddenly overwhelmed by this incredibly kind interaction, one that could have been - should have been? - incredibly embarrassing & would, basically anywhere else, have cost me much more than $3.19. I am suddenly very, very thankful to be from such a good place full of so many good people.

As I thank Don a final time, I choke up a little bit, & I'm sure he can tell that my eyes are a little bit misty.

"Welcome back to Ohio," he says. And that's that.

Read More

Kaleidoscope of Loud Heartbeats Under Coats

Tuesday, December 9, 2014

No comments

I am sitting on a bench at a bus stop just off of Dupont Circle, the one in front of my favorite bookstore, & it's begun to rain a little bit. It's not enough to send me running for cover, but it's enough to make me hope the bus arrives quickly, especially in this cold. In front of me, a sedan with its windows down rolls to a stop at a red light; inside it, two burly men with Boston-sounding accents are waiting to drive north on Connecticut Avenue. "Look at all these poor fuckers waiting on the bus," the passenger cackles, & they both have a nasty laugh at our expense.

I want to tell them that their window is down & that their car's metal skeleton is not a barrier to sound. I want to tell them that given the choice between waiting on a mostly-reliable city bus & driving in the District, I'd choose the former every time. And I want to tell them that we are not "poor fuckers," just plain old people, like him, who are trying to get home at the end of a long work day, & that he is not better than we are because he has access to a private vehicle.

The bus arrives a few minutes later & we board slowly, shuffling on & swiping our Metro cards to the loud buzz of approval that says we've paid what we owe for the privilege of a ride home in the rain. The bus isn't as full as I'd expect it to be in inclement weather at rush hour, & I find a seat quickly, one of the sideways spots meant for elderly folks & people with disabilities. I'll get up if someone needs my seat, but for now, there are plenty available, & I'm not passing up an opportunity to rest.

I put my phone down & watch the people around me instead. 

The clean-cut twentysomething hipster across from me is on his laptop - a full laptop, not a phone or a tablet, balanced upon his lap on the goddamn city bus. In an argyle sweater & green Vans, he looks better suited to start-up culture in San Francisco or Austin than to D.C., too quirky for this place but with the same sort of work ethic.

The young woman next to him is playing the Kim Kardashian on her phone; I can see it reflected in the bus window behind her. She's wearing the same winter coat as me, but we look like low-budget versions of one of those "Who Wore It Better?" features in celebrity fashion magazines. I can't tell which of us wears it better, but I make a mental note of her patterned tights & shiny Oxfords. I like your style, girl with the matching jacket.

I turn my attention to a tired-looking middle-aged man with long, thick locs spilling out from under a pilled Redskins hat, standing even though there are seats still available. He's wearing a Safeway apron, & I wonder if he's just getting off of work or just heading to it. I hope he's on his way home, because he looks like he deserves a nap, but he's still smiling in the direction of every single person who shuffles past him to exit through the bus's back doors.

There's a guy next to him in the thick Patagonia jacket & L.L. Bean hiking pack who looks far too outdoorsy for D.C. What's in there, man, a campfire stove & an ax? I can't conceive of any city situation in which his get-up is needed, but I have fun trying. Maybe he's from Portland, & he just misses home. Maybe this is just his style. Maybe he's a tourist, & he's carrying all of his travel gear in there because he doesn't want to leave it to be stolen at his hostel. I find myself impressed by his grasp on public transportation in a foreign city.

Sitting next to him is an older woman who looks like she'd be better suited to the Middle Ages. She's wearing a brooch, the old-fashioned kind, pinned to the lapel of a woolen plaid blazer. It's an airplane or a hummingbird, maybe, something silver with wings. Her hair is pulled into a severe bun & over it, she's wearing headphones, the kind we all wore before earbuds in the advent of the Discman. The result is a look that is somehow both contradictory to her image & perfectly in line with it.

A petite blonde girl is wearing a Newsies cap over her pixie-cut blonde hair, a bouquet of flowers in hand, & I wonder who they're for. Is she headed to dinner at someone's house, & they're a hostess gift? Did she get into a fight with her girlfriend & pick these up on the way home to make amends? Maybe they're for herself, just meant to brighten her studio apartment on a cold, rainy weekend.

As I continue to take in the people around me, these characters in my city story, I press play on my iTunes & the synthesized starting notes of Taylor Swift's "Welcome to New York" pipes through my headphones & into my brain. The song is meant for someone else's city, but I can tune that out, modify it for my own. It works here, too, this song about a city full of people trying to become the best version of themselves, living small lives but dreaming big dreams.

I love the way that cities brings you together with strangers, allows you these moments of closeness, of intimacy, with people you don't know & will never see again. A city full of real-life Sims, people with their own lives & details & goals & fears & everything, moving along in tandem, crossing paths for a minute & making an impact whether you realize it in the moment or not. We are never alone here, even when we feel most like we are, & it is that feeling - of being just one tiny moving part in a much larger whole - that helped me gain the perspective to feel just slightly less overwhelmed by the maddening magnitude of my own sadness.

Everybody here was someone else before, Taylor Swift sings into my ear, & it's true of me, too. This has always been my number-one city, from the time I set foot here in June of 2006. I knew I would come back, knew I would make it my own, knew that this would be the place that changed my life for the better.  I remember who I was then, when this place first took me in: broken but reassembling the pieces, desperate to shed an image & a mental state that I was ready to move beyond. This is where I became myself, & later, when I started to slip, it's where I found myself again. And I know now that even when I find a new one - like I've done before, like I'll do again - this will be the city that made me. This place changed me - once, twice, forever.

I'm ready to leave now, & I don't think I'll be coming back this time, but just like before, I will carry a piece of this city with me, quiet & tucked away, a perpetual reminder of just another one of the many ways that I became who I am.
Read More

The Time I Took an Actual Midnight Train to Georgia

Wednesday, August 20, 2014

No comments
As I researched good travel options to get me from Washington, D.C., to Hilton Head, S.C. for a week-long vacation, it quickly became clear that there were no good travel options. I could fly out of Baltimore at 5am; I could spend $700 to take a direct flight to the island; I could hitch a ride down with friends, but I'd get in two days late.

When someone suggested I look at Amtrak options, I laughed - until I found a $100 ticket to Savannah, the stop closest to my destination. The catch is that it was an 11-hour train ride - 11 hours on a train, you guys - but at least it was overnight, leaving at 7:30pm & arriving at 6:30 the next morning. My mom's flight was to land in Savannah at 9am, which meant we could easily meet up to drive to Hilton Head.

And that's how one warm August evening, I ended up on a literal midnight train to Georgia. What follows is a timestamped account of my 11-hour adventure south.

***

7:30pm: I exchange pleasantries with the middle-aged man sitting next to me. He'll be getting off early, he says, in Richmond, & he does not crack a smile when I apologize in advance for being the sort of person who eats a tuna sandwich for dinner in an enclosed space.

7:35pm: I am seated behind a very loud, very large family. I think I count 11 of them, total, with at least seven children, the youngest of whom are seated directly in front of me & have incredibly grating child-voices. The non-smiler next to me continues his trend of not smiling as we are subjected to a great deal of high-pitched yelling & absolutely zero adult intervention. I am slightly more forgiving when I realize that this family, who boarded in Philadelphia, is bound for Miami... which is a 24+ train ride, altogether. Those poor, poor parents.

7:45pm: In my stress, I consume an entire bag of Cheddar Chex Mix & immediately regret it. My actual dinner, a tuna sandwich on multigrain bread, sits untouched in my carry-on bag.

8:15pm: I Instagram two sunset photos, like a very basic Internet person, & spend a great deal of time texting with friends & with my mom, who has to wake up at 3am for her flight. Clearly, we're a family with travel smarts.

7:55pm: One of the teenagers in the family in front of me has a revelation: "I just realized that 'chillax' is 'chill' & 'relax' smushed together!" she howls. Her relatives proceed to laugh hysterically.

10:00pm: I pop half a melatonin, recline my seat, cover myself in a thin fleece blanket I got for free at a baseball game, & settle in for an hour of uninterrupted, almost-even-comfortable sleep.

10:45pm: This outstanding Facebook conversation reaches a culmination.

11:00pm: I awaken with a start as the man next to me - a new guy, as the other got off an hour & a half ago - begins to snore. Loudly. Very loudly. Pushing my earplugs further inside my ears to try to block it out, I drift in & out of sleep.


11:45pm: The familiar & dulcet tones of Sesame Street ring out over the train car, even over my earplugs. With her whole family asleep, the child in front of me has opted to lull herself to sleep with TV... out loud. But with her whole family asleep, no other adult on the car seems to feel comfortable asking her to to put on headphones. Snoring Seatmate & I sigh at one another in frustration, & my eyes well up with tears of exhaustion as I take a quick walk through the train to cool off.

11:55pm: When I return to my seat, Sesame Street has been silenced. "It woke her mama up," Snoring Seatmate explains sleepily. The relief in his voice is palpable; he sounds the way I feel.

12:00am: It's official: midnight train to Georgia! I pop the other half of the melatonin & fall asleep for approximately 30 minutes.

12:30am: "MAMA! MAMA!" I awaken to the frantic louder-than-whispers of the child in front of me. "MAMA, I'M SCARED! It's scary on this train when everything is dark! There are noises!" To my relief, Mama is not having it. "Go to sleep," she grumbles, & the child obliges. I send up a blessing to a God I don't believe in for Mama's train-parenting techniques.

2:15am: I am 85% conked out, but I'm awake enough to realize that I just farted in my sleep. I hope that Snoring Seatmate, for all his own inadvertent bodily noises while asleep, will forgive me. I'm not even that embarrassed. I mean, it's 2:15am, & I ate a whole bag of Chex Mix for dinner.

3:30am: I awaken again to find that Snoring Seatmate & I have fallen asleep with our heads inclined toward one another. I have been sleeping awkwardly close to a total stranger. I overcorrect this embarrassing behavior by curling into a ball against the window.

4:45am: Snoring Seatmate, who has not snored for many hours, exits in Charleston without so much as a head-nod in my direction. After all we've been through together, man? I thought we had something.

5:00am: The old man across the aisle from me is coughing up both lungs. Is this croup or Ebola or some natural result of being approximately one thousand years old? There's no way to know. I breathe into my neck pillow & pray that I do not contract the Bubonic plague before I get to see the ocean again.

5:15am: Now begrudgingly but fully awake, I consume half of an hours-old tuna sandwich under cover of darkness in the hopes that no one will be able to trace the source of its pungent odor.

5:31am: My 92-song playlist finally runs out of songs.

5:35am: The train starts moving backward. Ebola Man is the only person around me who is awake, but he appears unconcerned. WHY ARE WE MOVING BACKWARD?

5:55am: I discover that my beloved straw fedora has been crushed under the footrest of my seat. I observe a moment of actual mourning, as I doubt I'll be able to find a suitable replacement to keep my very pale self from burning at the beach.

6:00am: Seven cell phone alarm clocks go off simultaneously, awakening half a grumbling train car. I note with some relief that we're moving forward again, though I don't know when it happened.

6:15am: As the sun rises, we pull into Yemassee Station, which looks like the set of a cheap horror film (see photo). An abandoned hardware store sits across the tracks from the station, & heaps of broken furniture litter the ground for dozens of yards. Each sign is missing at least two letters, including the sign for the train station itself. I realize that this "town" is just 20 minutes away from the home of a high school classmate who once told me I would burn in hell for being Jewish. I decide I would rather face that fate than live in hell, which is what this place appears to be.

6:25am: The kids in front of me are blissfully still asleep, but Ebola Man next to me just coughed up a wad of phlegm the size of a gumball. I start to wonder what shtick must be to the strangers around me, & I decide that I'm probably the girl who's always shuffling stuff around, looking for stuff in my purse - my contacts, my Chapstick, my phone charger, the rest of my tuna sandwich. It occurs to me that I might be inadvertently annoying.

6:35am: My stop nearing, I head to the restroom to freshen up (which seems like an oxymoron in a restroom like this). When I return, the child seated in front of me is awake. And watching Sesame Street again.

6:55am: About 25 minutes behind schedule, the train pulls into Savannah's Amtrak station, a comically small, isolated building surrounded by exactly nothing. My Weather.com app tells me the humidity level is 100%, no joke. I head to the bathroom to do some more freshening up (again with the oxymorons), because what else am I going to do for the next two hours? Thanks to the glory of Neutrogena face wipes & copious amounts of dry shampoo, I emerge looking surprisingly decent, given that I've just spent a half a day of my life on a train.

8:00am: My friend Rachel, who is interning in Savannah for the summer, arrives at the station to catch an 8:20am train to South Carolina! Before her train boards, we have just enough time to laugh at the ridiculousness of seeing a familiar face in such a ridiculous place at such a ridiculous hour, &, of course, to snap a selfie.

9:15am: Having taken a cab to the Savannah International (haha) Airport, I meet up with my mother, & we point our rental Kia in the direction of Hilton Head Island. Our vacation begins!

[10:00am: I learn that we cannot enter our vacation condo until 4:00pm & that it will therefore be six more hours before I can even think about napping. I promptly burst into tears.]
Read More

Don't Be a Stranger

Wednesday, January 29, 2014

No comments
http://weheartit.com/entry/93332552/search?context_type=search&context_user=AlejandraLund&query=map+lost 

I misplaced my SmarTrip card, & by “misplaced,” I think I mean “dropped on the sidewalk.” It’s gone forever, unless I find it hidden in my desk drawers months from now (which is possible), so I had to go get a new one. Tonight I stopped by the Woodley Park Metro Station on my way home from an appointment, where it took all of three minutes to complete the entire transaction. I would've been on my merry, cold way home except that I lagged for a bit when I noticed the scene taking place around me.

A group of six middle-aged male tourists were crowded around two of the farecard vending machines, clearly lost. Their English comprehension skills ranged from moderate to nonexistent, & they were obviously struggling with the whole card-reloading process - the buttons, the instructions, the money. I thought about offering them help, but I'm always wary of insulting tourists by, you know, identifying them as tourists, so I just stood there for an extra minute, getting my getting-ready-to-go affairs in order (whatever that means) & trying to look approachable.

As I was about to put my earbuds in & roll out, one of the men approached me. "Are you American?" he asked me in heavily accented English, his expression hopeful. "Do you live here?" I told him I did & that I'd be happy to help, & then I spent the next seven or eight minutes walking them through the reloading process on all six of their cards. (We had to start & stop a few times because one of the guys was dead-set on displaying his understanding of the machines' instructions, pushing buttons at the wrong times, which put a kink in the process more than once.) I also helped them read through the Metro map & sort out their money because... foreign maps & foreign money are tough & terrifying, man.

As I started to help them, I was reminded of two trips of my own. On my first day in Israel, I tried to pay for a case of water with five agorot instead of five shekelim, which is (I think) the equivalent of trying to pay with five pennies instead of five quarters. The storekeeper laughed meanly & scoffed, "No, no," shooing me away to sort out my money troubles without any guidance or understanding.

On my summer trip to London, where I spoke the language but still faced considerable currency confusion, I dreaded paying for anything because why is their money so difficult to figure out? As I tried to figure out which coins would pay for a single miniature cupcake from the famed Hamley's Toy Shop, my anxiety must've been obvious to the girl behind the bakery counter. With no one in line behind me, she spent three minutes giving me a thorough & friendly currency tutorial that was much more helpful than anything I'd read online before my visit.

I spent only a few minutes with today's baffled tourists, but I walked away from that interaction hoping I'd been helpful & friendly enough to leave them with a positive impression of the U.S. & of those of us who live here. They were so appreciative, & for me, it was so easy. I didn't have anywhere to hurry off to, & it's not like it was difficult for me, as a native English speaker with knowledge of the city & of American money, to do what they were struggling so hard to figure out on their own. Beyond that, though, it's just so damn easy to be nice, & as much as I promise to forever cling to my penchant for snark & sass, even I can admit that it feels good to just be good.

Why am I telling you this? It's not so you can tell me what a good person I am; trust me, I'm very often not. And that's the point, actually. The point is that we so often forget how easy it is to be a decent person, so this is just a little reminder. Next time you're in a position to help somebody out, give it a try - even if you're a little busier than I was, or the request is a little more difficult than theirs was. In fact, you know what? Help somebody out even (especially!) if they don't ask for it, because asking for help is scary, but being offered help is an incredible relief.

Do something nice. Be someone nice. And pay it forward, ya filthy animals.
Read More

Strangers Like Me, in Places We don't Know

Monday, August 19, 2013

No comments

Earlier this summer, I spent three days in Florida for work. I didn't travel with any of my coworkers, & upon arrival, I knew only two people, sort of. I was a speaker at a convention for Jewish men, so for most of the event, I was the only woman in the room, & the youngest, to boot. I traveled alone, I stayed alone, I ate alone. Except I wasn't really alone at all.

I shared a cab from the hotel to the airport with an older gentleman named Harvey, a pediatrician from California. The conversation was surprisingly easy as we talked about social media, generational divides, & the future of Reform Judaism, & when our taxi pulled up to his gate, he tried to hand me $12 for the ride & wished me safe travels & a happy day.

My flight delayed, I shared a seat on the floor outside the airport bathrooms with a middle-aged guy named Scott, both of us clamoring for the electrical outlets that were prime real estate in our crowded terminal. We laughed about having no shame when it comes to technology, & when he made a call to a flight attendant friend, he asked her about the timing of my flight, too. He showed me pictures of his kids & told me a bit about his business & his penchant for befriending strangers. Me, too, Scott, me, too. As his flight began to board, he wished me good luck in the hopes that mine would take off soon.

Hours later, my flight was still grounded, & when my phone's battery ran low, I sought another outlet. I found one near a table in the food court, sitting next to a tanned young man about my age. He asked, "Are you on the Newark flight, too?" & together we lamented the general unreliability of air travel. Still, we both admitted, we were lucky to be coming home from such beautiful destinations - him from Puerto Rio & me from Fort Lauderdale. We talked about traveling alone, taking the next day off work, & needing a vacation to recover from our vacations, & when we thought our flight was boarding, we abandoned our post & accepted our partially charged phones in exchange for excitement about a flight that might take off. When it turned out to be a false alarm, we'd lost our spots to other travelers desperate for a charge. Displaced, we parted ways with a wave as he got in line for a burger & I opted for Chinese.

When our plane finally boarded, then took off, then landed, I began to feel hopeful that I'd catch the 9:30 train home from the airport. But when a flight attendant came on over the loudspeaker to tell us we'd be taxiing near the gate for 15 minutes, everyone on board let out a collective groan of frustration. The man sitting next to me, traveling with a painted canvas as his piece of carry-on "luggage," announced loudly that his flight out of Newark was delayed by three hours, too; I told him of my own recent travel debacle, & when other passengers overheard our conversation, they chimed in to express their horror - & their gratitude that as annoying as our current situation might have been, it still wasn't that bad. As we deplaned, he turned back to me: "Thanks for the perspective. Enjoy being home."

Strangers, man.

Look, things aren't always good. In fact, sometimes, things are total shit. Sometimes you break down in tears on the dirty airport carpet & do a full-scale messy cry because it feels like you're never going to get home or change out of your sweaty airport clothes or sleep in a bed instead of on a patch of threadbare carpet festering with other people's shoe-germs. Sometimes you contemplate flying sans luggage to Boston just so you can take an hours-long Amtrak back to New Jersey, simply because the idea of spending the night in an airport is too much to bear & you just want to keep moving, to anywhere. Sometimes traveling chips away at your faith in humanity because, man, it kind of sucks.

But sometimes people surprise you, & sometimes you find that if you calm down & stop being an asshole & try to roll with it, it just... doesn't suck that much, really.

When we're kids, we're taught that strangers are bad & scary - & of course certainly they sometimes are - but when you're all alone, miles from the place you want to be with no idea when or how you'll get back, who else are you going to rely on? In times like these, it's the little interactions with total strangers that pick you back up & put you back together & make everything feel bearable. These fleeting interactions with people we know nothing about, people we'll never see again, people who have no idea they had any impact on you - they matter.

Be nice to strangers. You never know whose day you've made - or who's blogging about you!
Read More

It Takes a Village (to Get Into the City)

Friday, July 20, 2012

No comments
I remember the first time I visited New York City. I was probably 11 years old, & I was visiting my penpal. As we walked down a busy city street with our mothers, my friend asked me, "Did you just smile at a stranger?" Her horrified expression immediately told me that I'd done something very wrong. How was a Midwestern kid to know?!

I think of that incident every time I smile at a stranger in the city - & yes, I still do it. I find that people are typically friendly to those who are friendly to them, as long as they're not in too much of a hurry. And when it comes to asking for directions, a friendly smile goes a long way.

On directions: I am a firm believer in asking for directions when necessary, & sometimes even when unnecessary, just to affirm that I'm on the right track. On Monday, when I commuted from Red Bank to NYC for the first time, I knew I'd never figure it out without a little help from my friends - in which "friends" are "total strangers," for the most part.

I'd like to thank the seven people - all strangers but one - who  made it possible for me to commute from my home to my office without having a mental breakdown or ending up under a bridge in the Bronx.
  • On Sunday, I emailed a few coworkers, all of whom are longtime N.J. residents, to ask how to get from Red Bank to our office. One of them, Victor, sent detailed instructions for getting from Penn Station (where the train pulls in) to Grand Central (where I needed to be), including such typically overlooked instructions as "go down two floors [to catch the next train]." Vital details! Armed with Victor's guidance saved as a note in my iPhone, I felt slightly more confident about braving the NYC subway, especially while carrying oversized luggage. Thanks, savvy coworker!

  • Upon arrival at the Red Bank Station, I 'fessed up: "This is my first time doing this," I told the woman behind the ticket counter. As there was no one in line behind me (clutch), she was more than happy to give me a rundown of how the transportation situation into the city was going to work. Thanks, friendly ticket gal!

  • As I waited on the platform, a middle-aged man asked me if the arriving train was going to [Name of Town I Forget]; when I couldn't answer, a young guy standing nearby stepped in to help. I seized the opportunity to ask him how to tell which trains would & wouldn't go to NYC, & he gave me a full rundown. Thanks, knowledgeable dude waiting on a train!

  • Once on the train, I got worried. How would I know when I got to Penn Station?! What if I missed my stop & rode the train forever? When the ticker-taker came around to, uh, take my ticket, I decided to ask. "It's the last stop," he assured me, "and everyone will be getting off. Can't miss it, honey." Thanks, kind NJ Transit worker! 

  • Somewhere around Secaucus, a woman sat down next to me & hung her monthly transit pass from the seat. I nervously engaged her in conversation about how that works - & learned that if it costs her $200+ for an unlimited pass for Secaucus, it'd likely cost me about a million for the same from the boonies of Red Bank. Thanks, amiable commuter!

  • At Penn Station, I navigated to the 3 train, which I'd been told would take me to Times Square, but standing on the platform, I began to question my directional capabilities. I honed in on a calm-looking dude sans headphones & double-checked that I was headed in the right direction; he confirmed that I was. Thanks, non-gruff New Yorker!

  • And finally, one last check as I boarded the 7 to Queens: "The next stop is Grand Central, right?" I said casually to a woman leaning on the door of the train. "Yep," she responded. Interaction complete, as I stepped off the train at my penultimate destination. Success. Thanks, moderately-more-gruff-but-still-helpful New Yorker! 
My iPhone did the rest of the work for me, directing me the two blocks from Grand Central to the office. Total door-to-door travel time was two hours. Total stress level? Surprisingly nonexistent. And for me, that's basically a miracle.

Read More

It's a Thanksgiving Miracle!

Wednesday, November 23, 2011

1 comment
Let's start off with the obvious: Commenters on the Internet are really, really mean. Period. I don't know what allows people the balls to feel like they can say whatever they damn well please (cough anonymity cough), but it's really painful to read through the comments on, like, 98% of news stories. Whatever happened to human decency?

It's even more painful when the mean comments are directed toward you. Having never been on this side of the equation, I knew what to expect in theory but was still caught off guard reading the 100+ (mostly nasty) comments left yesterday on Consumerist.com when the blog kindly published my lost iPad story (which, as I noted yesterday, was really a crappy customer service story). Among other person digs at me for being "a camwhore" (?) & an idiot, some of the comments included:

  • "Acting like the airline owes you anything is like getting mad at the bartender for letting you go home with the ugly person." (OK, this is funny, though he still misses my point.)
  • "'I recognize that it's my fault...' Judging by all the words following those, I'm thinking perhaps she doesn't" (Again with the point-missing!)
  • "I don't know why she's even bothering to raise a fuss with the airline. This is 100% her fault and her fault only. It's her problem, not theirs. I'd have told her 'tough shit' too." (WHY DOESN'T ANYONE GET MY POINT?)
  • "An alternate title would have been: 'US Airways Employee 'Callously' Reminds Owner of Lost iPad That Not Everyone Has Heart of Gold'" 

And that last comment, my friends, is the crux of the matter. It's clear that the majority of Consumerist posters are heartless trolls - but not everyone is.

This morning, I got a call from a Miami number. Because I don't know anyone in Miami, I ignored it. The voicemail, though, sent me flying out of bed & into a frenzy of excitement: "Hi, my name is Dale Hopta, & I'm a pilot with US Airways. I have your iPad."

I have no idea how this went down. Most likely, a passenger or a flight attendant found it, & this guy offered to try to get it back to its owner. Most likely, he found my phone number in my email signature when he checked around in the iPad for signs of ownership. Most likely, he knew that US Airways' lost & found system is so flawed that if he followed protocol & turned it into them, I never would've gotten it back, so he decided to do it himself. Most likely, this guy is freaking awesome.

So take THAT, all you Consumerist naysayers & the customer service jerk who told me I'd never see my iPad again. I will, because Dale Hopta is shipping it to me this weekend, thus reuniting me with my most frivolous purchase in a virtually unheard-of act of Good Samaritanism.

Here is where I should note that I got really lucky. I have a strong feeling there are a great many people who never see their lost items again, because have I mentioned that US Airways has no lost & found system in place? That, my friends, was the point of my raising such an angry ruckus, something I guess I can't expect Internet trolls to comprehend. But when the system fails, it's nice to know that sometimes you can simply count on the kindness of strangers.


P.S.: Yes, I am sending him a reward, & yes, I am writing a letter to his supervisor. When things go right, I am just as quick to display my appreciation as I am to complain when things go wrong.
Read More

Return to Sender

Monday, August 9, 2010

19 comments
Just under a year ago , I lost my wallet – and the driver’s license, credit cards, & $80 in cash inside it – when I left it on the seat of a city bus. After so much crying & wigging that I had to take a personal day off work to recover (and to try to get my finances in order) I was shocked to receive a call from a Days Inn employee who said he had my wallet – & who gave it back to me with all its contents still intact. Good Samaritans, it turns out, do exist.

Since then, thankful for the good fortune the universe bestowed upon me, I’ve returned two renegade driver’s licenses and one dropped credit card through the power of WhitePages.com and Facebook.

And apparently I’ve got the best karma – or luck – in the world. On my flight home out of Boston last Monday, I managed to misplace my license somewhere between security & boarding. How? Beats me. Where? If I knew, it wouldn’t be lost. I returned home chagrined & annoyed & quite afraid I’d also somehow misplace my passport (which, I should note, contains zero stamps, despite one very cosmopolitan business trip to Toronto).

Yesterday, I got a karmic favor. The text from my mom read, "Envelope came in the mail, I think it's your license." And indeed it was.

I guess I don't know why I'm so shocked that someone would do it - would see my license lying on the ground at Logan International Airport & think it was worth 44 cents & the cost of an envelope to get it back to me. I'd do that; I've done that, & more. But somehow, when the universe pulls through for me like this, I'm always astounded all over again that good people exist. Despite news reports that constantly depict heinous acts of abuse & terror & neglect & violence, there are tons & tons of people out there who are kind enough to put my driver's license back in the mail for me. It's a little thing. But you know what they say about the little things.

Read More

10 Rules for Blizzard Living

Sunday, February 7, 2010

17 comments
Every time a notably big snowstorm blows into town – not just DC but any town – you can bet that a few of the same things will happen.

  1. The storm is named.
    As evidenced by #snOMG, #snowpocalypse, #snowmageddon, etc., Twitter’s newfound popularity proves that “The Great Blizzard of [Month] [Year]” will no longer suffice.

  2. Someone steals someone else’s shovel.
    It’s midnight; do you know where your snow shovel is? When the flakes fall heavy & the neighbors get desperate, shovel thievery becomes a near inevitability. This happens less frequently in often-snowy places, where folks are more likely to own shovels, but the scary truth is that come blizzard, we’re all at risk of falling prey to this mean, unneighborly criminal act. Lock ‘em up.

  3. Groups of strangers gather for impromptu sledding.
    In the often-snowy ‘burbs, strangers gather at normal sledding locales – in my hometown, it was a local elementary & a nearby park, both with good-sized hills. In the cities, sledding aficionados take to less obvious options. Case in point is yesterday’s spontaneous sledding gathering in Woodley Park, where dozens of strangers (& their pets!) took to the usually traffic-laden bus stop at the corner of Connecticut & Calvert to sled into Rock Creek Park.
    [3a. People sled on anything they can find.
    Yesterday’s sledding extravaganza was reminiscent of my college days at Ohio University! In my snow-loving lifetime, I’ve seen people sledding on: cafeteria trays, beer boxes, kayaks, plastic storage bins, trash bags & upside-down card tables (umm, this was me).]
  1. A snowball fight begins.
    The word “fight” is a misnomer. Is there any fight less violent than a snowball fight? More than 2,000 Washingtonians are estimated to have gathered in Dupont Circle yesterday for an “epic” snowball fight, though I didn’t attend.

  2. Widespread day-drinking occurs.
    Mint Bailey’s with hot chocolate? Yes, please. Wine at noon? Well, OK. If you’ve got any alcohol on your shelves during a snowstorm, the Law of Blizzarding says you’ve got to ingest it – preferably while the sun is still out. Drinking induces napping, & napping helps pass the time until it’s safe to leave the house again. Totally logical.

  3. Strangers help strangers.
    An email to the Cleveland Park listserv tells me that the Washington Post is “hearing about all sorts of sleepovers that are popping up all over the Washington region” of those with power hosting those without. Last night, I helped three people haul a compact car out of the snow on Calvert as a (very cute) dude with a truck & a hitch literally dragged it out; those in cars have been stopping along the road to ask walkers if they need a lift. As RachelBC said, “I love it when strangers are friends.”

  4. Someone busts out the skis as a mode of transportation.
    Need I say more? This is the street outside my apartment.

  5. Cabin fever sets in.
    How long can you stay inside? I love TV marathons, reading, baking & napping as much as the next homebody, but 48 hours of it is enough to make anyone feel like they’re starring in “Panic Room 2.” RachelBC & I were daring enough to venture out on Friday night, before anything was plowed or even trodden. Yesterday, I even trekked (by foot!) to Dupont for a friend’s birthday party. I was glad for a few breaths of fresh air, but… well, this:
    (And yes, my jeans are tucked into my tennis shoes. And no, I don't own boots. And yes, that is a shameful thing for an Ohioan to say.)

  6. Damage is incurred.
    Trees, power lines, cars, tailbones. A pine outside my apartment has toppled, & I watched as part of another tree snapped off & nearly missed a couple of sledding children. Cars are entirely submerged & unmovable. And I witnessed a teenager fall so hard on a patch of snow (patch? wasteland!) that my coccyx hurt for her.

  7. Couples get busy.
    I can’t speak to this personally, but I think we all know about the belated gifts that snowstorms bring – blizzard babies!
So what am I missing? Washingtonians, what was your favorite part of the Snowpocalypse Snowmageddon Great Blizzard of February 2010? And everyone else - are you sick of all our snow talk yet?!
Read More

The First & Only Time I Will Ever Blog About Jon Gosselin. Maybe.

Tuesday, December 1, 2009

12 comments
I typically like for my blog posts to be themed - you know, to talk about something that's actually something. To tell stories. Today, however, I simply have a few bulleted points recounting things that happened today simply because I was feelin' chatty:
  • I saw this tweet...

    ...which, of course, spurred me to announce over our all-office intercom system, "Attention, staff. John Gosselin is eating lunch in Logan Circle right now. I just thought you should all know." A coworker then had the gall to call down & ask me who Jon Gosselin was because apparently no one on the second floor had a clue. I followed up with another all-office announcement: "If you don't know who John Gosselin is, you're all dead to me."

  • A guy passing me on Q Street actually LOL'd when he heard me begin a phone call with the line, "Just making sure you still love me after I posted that video on the Internet." Please keep in mind that this dude had no way of knowing that I was actually talking to my mother, so I probably sounded like I was going all reverse Joe Francis on some poor boyfriend.

  • I somehow became engaged in conversation with a middle-aged female stranger & an awkward Starbucks barista about the merits, or lack thereof, of scones & biscotti, which the woman & I both decided are pretentious but taste like stale bread. The barista was thiiiisclose to talking us both into buying some sort of iced caramel biscotti to convince us otherwise, but we stayed steadfast. This conversation lasted for at least four minutes, which is kind of a long time to be chatting it up with complete strangers. My tweet about this incident, however, appears to have riled folks up. Here's just a sampling of the pro-pastry backlash I received:
I also took a sweet pair of photos today. It's been awhile! For starters, there's this blatant spelling error at Yogiberry. This is the first thing you see when you walk into the store. And why is it the only word that's bolded? And has anyone ever noticed this but me?!


And the creepiest photo I've ever seen, on a Metro billboard for some new book that looks like a practical joke. Seriously. What is this? The Peeping Tom Santa isn't even the weirdest part. No, the weirdest part is that the happy man in the foreground is wearing some sort of half-shirt, a cardigan-style button-up, if you will. AND WHERE IS HIS RIGHT HAND?
Read More
Related Posts Plugin for WordPress, Blogger...